Clayton Turnbull the founder and CEO of The Waldwin Group has been passionately involved in developing and operating Dunkin’ Donuts Restaurants since 1992. He is committed to building and sustaining the company through excellence in retail operations, economic development and directly impacting the communities of Boston. It is not uncommon to visit a store and see him working with his team on the front line and serving customers. He strongly believes in working hard and being your very best. Clayton’s leadership reflects his belief that good economic development is vital to the growth of our communities. Therefore the merging of a great brand and good customer service is imperative.
Linda Turnbull is the Director of Administration and Human Resources for The Waldwin Group. She is committed to ensuring the company and our employees comply with policies, rules and regulations that govern the workplace. Employment at The Waldwin Group is not just about a job and a career, but being a valued member of a team that cares about our community, employees and the workplace. Young adults from our communities often obtain their first job with the company and they receive encouragement and support to prioritize their education while being trained to provide excellence in customer service. The acquired skills in customer service provide essential understanding of how to navigate service related issues that are applied to the workplace and to the individual’s personal life experience. The company’s investment in education and our next generation is our priority, but we also invest in training and development to promote committed team members from within on a guided career path that leads to management. Our core values of honesty & loyalty, open communication, excellent work ethics and respect define our culture and provide the foundation for us to care for each other, be our best and do good work.
Kevin Reynolds is the Director of Operations for The Waldwin Group. Kevin started as a Store Manager in the Mattapan location in 1995. Due to commitment and hard work to grow the business, Kevin successfully advanced to the position of Operations Manager. Kevin has been the Director of Operations since 2002, overseeing all retail activity. Kevin works closely with the management team to ensure our customers get the freshest product in a warm and friendly environment. He strongly believes in the success of the team and inspiring our team to know that “success is a choice”.